Carlson Group, Inc. is a family owned and operated business based in Cincinnati, Ohio.

Our company was founded in 1952 by Lynn P. Carlson, now deceased.

Current President Steve Carlson is joined by Vice-President of Sales Kevin Carlson.

Today, the company also includes Treasurer Lee Carlson and Director of Customer Service Melissa Carlson.


 
Our Mission

We strive every day to be a recognized leader in providing manufacturing representation to the contract furniture industry serving the Corporate, Educational and Health Care industries in Ohio, Michigan, Indiana and Kentucky.


Our Values

Customers:  We will create key partnerships with our customers by understanding their complete needs and values. From these partnerships will come value-added solutions that meet or exceed our customers' service and quality expectations. Our customers always define value. The products and services we offer must add value to our customers by increasing their ability to perform in their market or by lowering their cost. We must continually review our actions to ensure that they contribute to the value of our services. We will build long term customer relationships.

Manufacturers:  Our manufacturers play a vital role in our business. We expect a level of quality, service and cost that position us to meet our customers' needs. in return, we intend to work with our key manufacturers as long term partners.

Quality:  To meet or exceed customer expectations will require a coordinated, integrated effort between our manufacturers and us. Customer satisfaction is a result of our process. We must continually improve our process so that each customer is satisfied when using our services or our manufacturing products.